Last updated: March 21, 2026
These Terms of Service ("Terms") govern your use of Recall ("Service"), operated by Hanamori Labs, LLC ("Company", "we", "us", or "our"), a Delaware limited liability company. By accessing or using the Service, you agree to be bound by these Terms.
Recall is a Memory-as-a-Service platform that provides persistent memory storage for AI agents via the Model Context Protocol (MCP). The Service is available at recallmcp.com and as a self-hosted open-source server.
You must create an account to use the hosted Service. You are responsible for maintaining the security of your account credentials and API keys. You must notify us immediately of any unauthorized use of your account.
The Service offers Free, Pro, Team, and Enterprise plans. Paid plans are billed monthly via Stripe. You may cancel your subscription at any time; access continues until the end of the current billing period. Refunds are handled on a case-by-case basis.
Add-on purchases (e.g., additional memory packs, workspace packs) are one-time, non-refundable purchases that permanently increase your account limits.
You agree not to:
You retain all ownership rights to the data you store in the Service. We do not claim any intellectual property rights over your memory data. You grant us a limited license to store, process, and transmit your data solely to provide the Service.
You may export or delete your data at any time via the API or dashboard. Upon account deletion, all your data is permanently removed.
API keys grant programmatic access to your account. You are responsible for keeping your API keys secure. Do not share API keys in public repositories, client-side code, or with unauthorized parties. We are not liable for unauthorized access resulting from compromised API keys.
We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice. The self-hosted version is available as an alternative for users requiring full control over uptime.
To the maximum extent permitted by law, Hanamori Labs, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify and hold harmless Hanamori Labs, LLC, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
We may suspend or terminate your access to the Service at any time for violation of these Terms, with or without notice. You may terminate your account at any time through the dashboard. Upon termination, your data will be deleted in accordance with our Privacy Policy.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.
We may update these Terms from time to time. We will notify you of significant changes by posting a notice on the Service or sending an email. Continued use of the Service after changes constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at:
Hanamori Labs, LLC
1111b South Governors Avenue
Dover, DE 19904
United States
Phone: +1 (484) 291-8909